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Important Information

Licensed, Bonded, & Insured: Just Buzz Words?

Pristine Maids, LLC is "Insured" with the 3 most important policies a company should have. We are Better Than
Bonded. When you are searching for a home cleaning or maid service company you may find yourself confronted
with encouraging words about the company in question, such as "Licensed, "Bonded" and "Insured". To be sure,
these "Buzz" words imply that the company can be trusted to handle your business and to inspire confidence. But
what do these words really signify? Do they really indicate that this company has the necessary protections in place
to safeguard your home, possessions and workers in your home?

The answer is...maybe. These words, Buzz Words of the Industry, are thrown around a little too freely. They are
supposed to indicate specific things, and not necessarily what you think. Let's examine what the words "licensed",
"bonded" and "insured" mean in the context of a Maid or Home Cleaning service and how it relates to you.

BONDED

When a company refers to itself as being "Bonded", it is saying that it has 3rd party backing from a bonding agency
for fidelity issues such as, theft of monies, jewelry and other personal possessions. However, they do not disclose
the small print. It takes a "conviction" in a court of law before restitution can take place in the event of an
"incident". In this day and age those policies in our opinion, are not worth having. They offer little, real protection
to the customer. It is a cheap policy that any company can get. BETTER THAN BONDED! Pristine Maids, LLC carries
an "employee dishonesty" insurance policy, which is more expensive and harder to qualify for. But it has broader
coverage, which is a better protection for our customers and contains no small print clause of "upon conviction".

INSURED

Insurance is a contract or policy (from a 3rd party that covers specific losses), usually underwritten by an Insurance
Company. In regards to the Home Cleaning Industry, there should be 3 types of insurance "policies" that a
responsible company would carry as a protection to their customers. The first one being an "Employee Dishonesty"
policy which we discussed under the previous heading. (You should always ask to get a copy of the "certificates of
insurance" from the company that you are considering).
In addition there is:

General Liability Insurance. This policy safeguards your premises and articles held within, if there is any damage
which can be directly attributed to the company performing the work. In that light, if you hire an "Independent
Contractor", friend, relative, or someone else who is not operating a legitimate business entity and some calamity
befalls you while they are working, you basically have no 3rd party backing for restitution in the event of a major
problem. Of course, at Pristine Maids, LLC, we carry "General Liability" insurance.

Worker's Comp Insurance. Many companies in the Home Cleaning Industry hire "Independent Contractors". While
just a very few can legally be termed "sub-contractors" or "independent contractors", as most of these companies
are only trying to avoid paying payroll taxes and insurance premiums. Therefore, those companies do not have injury
protection for their staff members by carrying a Worker's Compensation Insurance policy. Not only is it hazardous to
the worker in the event of injury, it can also be disastrous for the home owner as well. That so called independent
or sub-contractor, friend, relative or whomever, can therefore sue the homeowner for all related medical expenses.
Not a good position to find yourself in! In the event of an injury to one of our employees, Pristine Maids, LLC carries
Worker's Comp Insurance for their well being and for your piece of mind.

LICENSED
When an entity refers to itself as being "Licensed" it is making a statement that some regulatory authority has
endowed them with the right to conduct business after completing intense coursework to satisfy legal and
professional requirements. Those requirements are usually stringent and act as a protection to the consumer. Like
receiving a "license" to practice medicine or law. CPA's, dentists, nurses, even beauticians, etc. must be "licensed".
However, in the Home Cleaning Industry, there is no "regulatory" agency or authority which "oversees" the
practices of any given company. Therefore, when a maid service or home cleaning service states that they are
"licensed" they are implying the above. However, all that it means is that they have a current Business License,
which is mandatory for all business in order to conduct business legally, and so that the County can collect tax
revenue from them. Big difference!

So yes, we at Pristine Maids, LLC do have a business license. However, we are also members of ARCSI, the
Association of Residential Cleaning Services, International. This organization is endeavoring to develop accreditation
courses for it's members. At ARCSI, they recognize the need for proper training and education in the Residential
Cleaning Industry and are the forerunners of the standardizing of practices in the Industry. Pristine Maids, LLC is
managed to utilize specific steps to educate, train, monitor, supervise and to take an overall responsibility for the
good of their customers.

BOTTOM LINE: These "Buzz" words are marketing tools, words used to convey, convince and to entice you when
you are making a selection decision upon hiring a home cleaning  or maid service company. They sound important,
but you have to know the real meaning of each one in order to understand the vital importance of each of the
concepts being marketed to you. Pristine Maids, LLC is the company that you can trust. Since we have real
employees and not "independent contractors", we never outsource our work. Therefore, we can assure the service
quality and integrity of every employee we send to your home. We have great coverage for you with real insurance
policies. Pristine Maids, LLC is committed to our customers' safety and satisfaction, so we don't just use "buzz" words
that are empty of meaning. We have a sincere commitment to our customers.
Services Areas: Destin, Eglin AFB, Fort Walton Beach, Gulf Breeze, Hurlburt, Mary Esther, Navarre, Sandestin, Shalimar,
Auburn,  Baker, Crestview, De Funiak, Floridale, Holt, Mossy head, Niceville
Santa Rosa Beach, Freeport, Rosemary Beach, Seacrest, Point Washington, Miramar Beach, Sandestin, Laguna Beach,Watersound
Servicing Crestview : 850-319-5301          Servicing Fort Walton : 850-612-2296         Servicing Santa Rosa: 850-612-1108
At A Price You Can Afford!